Enquiry Management for InstitutesEvery enquiry, one board.

Every channel, longest-waiting first. Each enquiry shows its source, its counsellor and its next follow-up.

WhatsApp, Instagram, Facebook, Google, calls and walk-ins
Overdue enquiries listed first
Conversion by source

Laptop on an admissions desk with enquiries arriving from every channel

Grow

Every enquiry, one board

Every channel, longest-waiting first. Each enquiry shows its source, its counsellor and its next follow-up, and Home tells you how many calls are due today.

Olivia Chen 2d
MCAT evening batch, seats left?
Lucas Meyer 1d
Walk-in · SAT fee in instalments
Sarah Mitchell 3h
Can my son sit a demo class?

WhatsAppSAT PrepGrace · due 11 am

Can my son sit a demo class this Saturday?Sarah Mitchell · 3h

Yes, Physics at 7 am in Room 2. I've booked his seat.Grace · counsellor

Reply to Sarah…Send

Every enquiry

Enquiries from all channels. One login.

A parent doesn't care which door they came through, and neither should the office. Every channel lands on one admissions board, the most overdue first, and the counsellor who picks it up can see where it came from.

Google Business Profile
Calls, messages and direction requests from your listing
Facebook
Page messages and comments on a post
Instagram
DMs, and replies to a story or a reel
Your website
The enquiry form, the course pages and the admission button
Phone, the tracked number
Every call, answered or missed, with the page it came from
Walk-ins and the rest
WhatsApp, a parent who came to the gate, an email to the office

app.boost360.si/institute/enquiries

EnquiryListBoardPrint today's calls+ New enquiry

16Openacross 6 stages · 8 courses

16Need chasing14 overdue · 2 never scheduled

10 of 16Nobody yetno counsellor

69%Converted this session9 enrolled of 13 closed

6Enquiry6 late4Counselling4 late2Demo booked2 late3Application3 late1Fee paid1 late9Enrolled

StudentWantsFromFollow-upStage · next step

Overdue 14 a follow-up date has passed with nothing logged, oldest first

Ethan RamirezGrade 11 · Maria R.ACT Prno intakewhatsapp23 Sep11 days lateCounselling→ Demo booked

Oliver BennettGrade 11 · Claire B.MCAT Pno intakewebsite25 Sep9 days lateEnquiry→ Counselling

Mateo FernandezGrade 11 · Jose F.SAT PrSAT 2027email26 Sep8 days lateApplication→ Fee paid

Aiden ParkGrade 11 · Min-jun P.SAT PrSAT 2027website27 Sep7 days lateCounselling→ Demo booked

Layla HaddadGrade 12 · Omar H.AP ExaAP Exams…walk_inunassigned28 Sep6 days lateEnquiry→ Counselling

Zoe NakamuraGap year · K. NakamuraMCAT Pno intakesocialunassigned29 Sep5 days lateDemo booked→ Application

Where enquiries come fromVolume beside conversion

website62 enrolled · 33%
walk_in63 enrolled · 50%
call51 enrolled · 20%
social41 enrolled · 25%
whatsapp42 enrolled · 50%
form30 enrolled · 0%
email10 enrolled · 0%

The enquiry board: open enquiries by stage, the overdue follow-ups first, and which source actually converts. Example institute data.

How it works

Four steps, no training.

What happens, from the first minute to the end of the day.

Step 1
An enquiry lands
With its source and course.
Step 2
A counsellor owns it
With a due time for the next call.
Step 3
Overdue comes first
Every morning, oldest first.
Step 4
Follow up to enrolled
Each stage on the same record.

What you get

Every enquiry, one board, by section.

What each section includes, as listed on the pricing page.

Feature	Grow	Manage	Grow & Manage
Every enquiry on the admissions board
Call tracking number, with IVR		–

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Questions

Before you ask.

Anything else, ask on WhatsApp after you watch the demo.

Compare plans

How fast should an enquiry be called back?

The same working day, and sooner if you can. A family who asked you usually asked two others too. Boost360 puts every enquiry on the board with a counsellor and a due time, and lists the overdue ones first, so the morning starts with the calls that matter.

Should I offer a free demo class?

For most coaching and training institutes, yes. A demo in a real batch answers the questions a brochure can't. Book it as a stage in the pipeline, on a real day and in a real seat, so it gets a reminder and a follow-up afterwards.

See all FAQs